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  2. Frequently Asked Questions: Hinged No-slip Mats, Outdoor Stairs

Frequently Asked Questions: Hinged No-slip Mats, Outdoor Stairs

The following FAQs apply to the No-slip Mats product:

 

1. What styles and sizes are available?

Please review all styles and sizes here.

2. How do I order No-slip Mats?

Please review Ordering Instructions here.

3. When will my order arrive?

We try to ship orders within one to two business days. Transit times depends on the shipping carrier you choose. Average transit time in continental United States is 3 business days. International is 5 business days.

4. Do you have free samples?

At this time we do not have free samples. However your purchase is protected by our 30 days money back return policy.

5. Why should I buy from you?

We recommend our solutions to you because you deserve the best safety solutions for your stairs. Our entire organization is devoted to slip and fall prevention on slippery stairs. That is our singular focus! We are motivated because we've had our full share of serious accidents on slippery stairs. Some of our designers and engineers are mothers and pet owners. Our design and engineering teams understand the safety aspects and also the desired look and feel. About Us

6. Do you have a local distributor?

We ship both domestic and international. At this time we do not have a local distributor in your area.

7. Will you ship international?

Yes we ship international.

8. How long with the No-slip Mats solution last?

Average life is 7 years.

9. Can I remove No-slip Mats later?

Yes, No-slip Mats is completely removable.

10. How can I remove No-slip Mats?

To remove No-slip Mats simply remove retaining screws.

11. Who can install No-slip Mats?

No-slip Mats can be installed by anyone capable of operating a power screwdriver.

12. What do I need to install No-slip Mats?

You will need a power screwdriver. Please review instructions here.

13. How do I install No-slip Mats?

Please review instructions here.

14. What if I need help?

Contact Us.

15. Can No-slip Mats help everyone including pets?

Yes your stairs will look elegant and provide the best anti-slip traction for everyone, including pets.

16. How do I measure my stairs?

Please review Ordering Instructions here.

17. What is your Shipping Policy?

Please review Shipping Policy here.

18. What is your Return Policy?

Please review Return Policy here.